A barrier-free environment

Bull Financial is committed to providing a barrier-free environment for all stakeholders, including our clients, employees, job applicants, students, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Bull Financial understands the responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to our organization’s compliance by incorporating accessibility legislation into our policies, procedures, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Bull Financial’s policies related to the Customer Service Standard are available upon request. The provision of accessible formats and communication supports to those with disabilities will be done as requested, in a timely fashion, considering the individual’s accessibility needs, and at no additional cost.

Service animals, support persons and assistive devices are welcome in our offices. Any requests regarding accommodations while visiting our offices, policies, accessible formats or communication supports should be made using the contact information below.

Providing a respectful and barrier-free environment is a shared effort, and we are committed as an organization to making accessibility for all a reality.

Accessibility Policies

Our policies regarding accessibility are available upon request. We are committed to excellence in serving all clients including people with disabilities.

Accessibility Feedback

We welcome your feedback on the accessibility of the Bull Financial offices, services, and website. Feedback from clients, employees, and the public can be made online or by contacting us.

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